bib88 Privacy Policy — Your Data, Protected
bib88 is committed to protecting the personal information of every player in Bangladesh. This policy explains exactly what data we collect, why we collect it, and how we keep it safe.
Introduction
This Privacy Policy applies to all users of the bib88 platform, including the website at bib88.com and all associated services, promotions, and features. By registering an account or continuing to use bib88, you acknowledge that you have read and understood this policy and consent to the collection and use of your personal information as described herein.
bib88 collects only the personal information necessary to operate the platform, verify player identities, process payments, prevent fraud, and comply with applicable anti-money laundering obligations. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your privacy is fundamental to the trust bib88 has built with players across Bangladesh.
Privacy at a Glance
SSL Encryption on All Data
Every connection to bib88 is encrypted using industry-standard SSL technology. Your account credentials, payment details, and personal information are transmitted securely at all times.
No Third-Party Data Sales
bib88 does not sell, rent, or share your personal data with third parties for marketing purposes. Data shared with payment partners (bKash, Nagad, Rocket) is limited strictly to what is necessary to process your transactions.
Right to Correct Your Data
If any personal information held by bib88 is inaccurate or out of date, you have the right to request a correction at any time. Contact our support team and we will update your records promptly.
Right to Request Deletion
You may request that bib88 delete your personal data at any time by contacting [email protected]. Deletion requests are processed within 30 days, subject to bib88's legal obligation to retain certain records for compliance purposes.
Contact for Privacy Queries
For any privacy-related question or concern, contact bib88 at [email protected]. Our support team is available 24/7 on Bangladesh Standard Time with a response time of under two hours.
1. Information We Collect
bib88 collects personal information from you directly when you register, deposit, play, or contact us, as well as automatically through your use of the platform. The categories of personal information we collect are described below.
Registration and Identity Data
When you create a bib88 account, we collect your full name, date of birth, Bangladesh mobile number, and any government-issued identification documents submitted for KYC (Know Your Customer) verification. This information is required to verify your identity, confirm your age (21+), and comply with anti-money laundering obligations. Without this information, bib88 cannot create or maintain your account.
Payment and Transaction Data
bib88 records all deposit and withdrawal transactions, including the mobile wallet used (bKash, Nagad, or Rocket), the transaction amount in BDT, the date and time of the transaction, and a transaction reference number. bib88 does not store full mobile wallet account credentials on its servers. Payment processing is handled by the respective mobile wallet provider according to their own security standards.
Technical and Usage Data
When you use bib88, our servers automatically collect technical information including your IP address, device type, operating system, browser type, pages visited, session duration, game history, and bet records. This data is used to improve platform performance, detect and prevent fraudulent activity, and personalise your experience on bib88.
2. How We Use Your Information
bib88 uses your personal information only for the purposes set out in this section. We will not use your data for any purpose incompatible with these stated purposes without first obtaining your consent.
Account Management
We use your registration and identity data to create and manage your bib88 account, verify your identity and age, communicate account-related updates, and process your deposit and withdrawal requests. Without this processing, bib88 cannot provide its core service to you.
Fraud Prevention and Security
Technical and usage data — including IP addresses, device fingerprints, and session patterns — is analysed to detect and prevent unauthorised access, bonus abuse, money laundering, and other fraudulent activity. This processing is necessary to protect both bib88 and our players from harm.
Customer Support
When you contact the bib88 support team, we use the information you provide — including the content of your message, your account details, and any attachments — solely to resolve your query. Support correspondence is retained for up to 24 months for quality assurance and dispute resolution purposes.
Promotions and Communications
With your consent at registration, bib88 may send you promotional messages about bonuses, new games, and cricket betting offers relevant to Bangladesh — including BPL, IPL, and T20 events. You may withdraw this consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
3. Sharing Your Information
bib88 does not sell or trade your personal information. We share your data only in the limited circumstances described in this section, and only to the extent necessary for the specific purpose.
Payment Processing Partners
To process deposits and withdrawals, bib88 shares the minimum necessary transaction data with the mobile wallet provider you have chosen (bKash, Nagad, or Rocket). This data is limited to the transaction amount, your registered mobile number, and a unique transaction reference. bib88 does not share your full account profile or game history with payment partners.
Legal and Regulatory Obligations
bib88 may disclose personal information to law enforcement agencies, financial intelligence authorities, or other regulatory bodies where required to do so by applicable law, court order, or legitimate legal process. In such cases, bib88 will disclose only the minimum information required by law and, where legally permitted, will endeavour to notify you of the disclosure.
Service Providers
bib88 may engage third-party service providers (for example, platform hosting, game studios such as Pragmatic Play or Evolution Gaming, or analytics providers) who process personal data on our behalf under strict confidentiality obligations. These providers are contractually prohibited from using your data for any purpose other than providing services to bib88, and they must maintain security standards at least equivalent to those applied by bib88.
4. Cookies and Tracking
bib88 uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and improve your experience. This section explains what types of cookies we use and how you can manage them.
Essential Cookies
Essential cookies are strictly necessary for bib88 to function. They enable core features such as session authentication (keeping you logged in), account security tokens, and basic navigation. These cookies cannot be disabled without breaking the platform's core functionality, and they do not track your activity for marketing purposes.
Analytical and Performance Cookies
With your consent, bib88 uses analytical cookies to understand how players use the platform, which pages are most popular, and where technical errors occur. This data is aggregated and anonymised. You may withdraw your consent to analytical cookies at any time. Types of data collected by these cookies include:
- Pages visited and time spent on each page.
- Anonymised device and browser type information.
- Error and crash reports to help us fix technical issues quickly.
5. Data Security
bib88 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure.
Technical Safeguards
All data transmitted between your device and bib88 servers is protected by SSL encryption. Account passwords are stored using industry-standard one-way hashing algorithms and are never stored in plain text. Access to personal data within bib88's systems is restricted to authorised personnel on a strict need-to-know basis.
Your Responsibility
While bib88 takes every reasonable precaution to protect your data, the security of your account also depends on you. You must keep your bib88 login credentials confidential, use a strong and unique password, and never share your account with another person. If you suspect your account has been accessed without your authorisation, contact [email protected] immediately.
6. Your Rights
As a bib88 player, you have a number of rights in relation to the personal data we hold about you. To exercise any of these rights, contact [email protected] from the email address registered on your bib88 account. bib88 will respond to all rights requests within 30 days.
Right of Access
You have the right to request a copy of all personal data that bib88 holds about you. Upon a verified request, bib88 will provide a summary of your personal data in a readable format within 30 days at no charge.
Right to Rectification
If any personal information held by bib88 about you is inaccurate, incomplete, or out of date, you have the right to request that it be corrected or updated. bib88 will action verified rectification requests within 14 days and confirm the correction to you in writing.
Right to Erasure
You may request that bib88 delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent. bib88 will process erasure requests within 30 days. Please note that bib88 may be required to retain certain data (for example, transaction records) for a defined period to comply with its legal obligations, even after your account is closed.
7. Data Retention and Policy Updates
How Long We Keep Your Data
bib88 retains personal data for as long as your account is active and for a period of up to five years after account closure, in order to comply with anti-money laundering regulations, resolve disputes, and respond to legal claims. Transaction records are retained for a minimum of five years from the date of the transaction. Where data is no longer required, bib88 will securely delete or anonymise it.
Updates to This Privacy Policy
bib88 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. Where changes are material, bib88 will notify registered players via the email address on their account at least 7 days before changes take effect. Continued use of bib88 after the effective date of any amendment constitutes acceptance of the updated Privacy Policy. The date at the top of this policy indicates when it was last revised.
For any questions or concerns about this Privacy Policy or about how bib88 handles your personal data, contact our support team at [email protected]. Support is available 24/7 on Bangladesh Standard Time (BST, UTC+6) with a typical response time of under two hours.
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